Conflict Situations Employ the Stop, Look, Listen, Respond method to show how you could have improved your management of each of the conflict situations you listed in the Apply section. Stop - ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Look - ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Listen - ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Respond - ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Use the following Conflict Capsules to determine which of the 9 lessons in this module most apply. Discuss with your colleagues what to do. Apply the Stop, Look, Listen, Respond approach to conflict to handle these situations. Conflict Capsule: in a class of 40 students, you call a student by the wrong name. He looks from side to side, laughs at you, and looks at others near him without responding to your question. Conflict Capsule: A colleague has repeatedly borrowed your personal books and not returned them for months. How can you maintain your collegial relationship and still get your books back? Transcriber to Dream Format, Sharareh Masooman   Discover | Read | Explore | Apply | Measure

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